Privacy Policy
How we collect, use, and protect your information.
Effective Date: March 2026
Elbow Room ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you submit a contact form, schedule a consultation, or request a quote.
- Property Information: Address, lot size, and other property details you provide when exploring ADU options.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources, collected through cookies and analytics tools.
- Device Information: Browser type, operating system, and IP address for website functionality and security.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide estimates and project information
- Improve our website and services
- Send relevant updates about your project or our services (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist in operating our website, conducting business, or servicing you (e.g., email providers, analytics services), bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We use Google Analytics to understand how visitors interact with our site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@elbowroom.com
- Phone: (210) 606-7200
- Address: 1175 W Bitters Rd, Ste. 3100, San Antonio, TX 78216